UX Works

Pineapple Lab
End-to-end UX and brand design for a custom keyboard e-commerce startup. Led user research with 8 participants to redesign the shopping and customization experience — making it easier for newcomers to visualize and configure their purchase before buying.

SFD Dispatch System
30-hour UX hackathon redesigning the San Francisco Fire Department's legacy dispatch system. Conducted a real dispatcher interview to ground the design in actual workflow, then led the journey mapping and owned the dashboard and incident discovery UI.


